How can we help?
Lots of options to learn more about SUMO and get support.
Knowledge Base
Read how-to articles and guides, watch videos for all SUMO1 tools.
Log-a-Case
Click here to submit a support case to our customer service team.
Live Chat
Contact us via chat by clicking the icon located at the bottom.
Contact Us
Get in touch with us, and our team will be able to assist you.
This is the best support I’ve received. Twice I needed help – and both times it came quickly, in a very professional and easy to understand way. You saved my day!
Why Customers Love SUMO & Our Support
With over 16 years in our space, we offer a lot of benefits.
24/7 Support
Read reference documentation
for all feature
Loved by users
Happy Clients
You always know what’s going on
Couldn’t find a solution?
SUMO Support Agents are available 8 AM – 5 PM EST, Monday to Friday.
After hours support available for Premier Support customers. Click Log-a-Case to open a support ticket.